After 3 weeks (and no results) with my Ex-Pest Control Company, I called Old Island Pest Control desperate for help with the rats that had infiltrated my home. Not only did Blair answer the phone after 6pm, he was able to promptly dispatched Chris the following morning. Within 24 hrs, Chris had worked his magic with 2 rats down. Over the next 3 weeks the count peaked at 6 thanks to frequent follow up visits accompanied by prompt and effective communication. I am so grateful to this locally owned company; their price structure is comparable and their outstanding dedication to customer service leaving their competition DOA. Thank you, thank you and thank you!